Last Updated: October 26, 2023
1. Our Unwavering Commitment to Your Privacy: An Introduction
Welcome to SolutionsTool.com. We are honored that you have chosen to visit our website. In today’s digital world, your privacy is not a feature; it is a fundamental right. We recognize the trust you place in us when you interact with our content, and we are steadfast in our commitment to protecting your privacy and being transparent about our data practices.
This document is more than just a legal requirement; it is our privacy manifesto. It is a detailed, comprehensive guide designed to empower you, our valued user, with a complete understanding of how information is handled when you visit https://www.solutionstool.com. Our goal is to demystify the complex world of online data and advertising so you can make informed decisions.
Our Core Philosophy:
At SolutionsTool.com, our operational philosophy is one of data minimalism. We have designed our website with the specific intention of not actively collecting personally identifiable information (PII) from our users for our own databases. We do not require you to register for an account, we do not have a newsletter that asks for your email, and we do not sell any products that would require your name, address, or financial details. Our purpose is to provide high-quality information and tools, freely and openly.
However, the modern internet is a collaborative ecosystem. To support the operational costs of maintaining this website and to continue providing valuable content for free, we partner with third-party services, most notably Google AdSense. These partners are essential to our survival, and they utilize technology that does involve the collection and processing of data to function effectively, primarily for the purpose of serving relevant advertisements.
This policy will meticulously detail this relationship. We will explain:
- The legal framework under which we operate, specifically the laws of the Kingdom of Cambodia.
- The precise, limited nature of data that is automatically processed during your visit.
- The role of our third-party partner, Google, and the AdSense program.
- A deep dive into technologies like cookies and web beacons.
- The extensive rights you possess and the practical steps you can take to control your data.
We urge you to read this document in its entirety. It has been written to be as clear and accessible as possible. Your understanding is our priority.
2. Definitions: Understanding the Language of Privacy
To ensure absolute clarity, let’s define some of the key terms you will encounter throughout this policy.
- Website (“Site,” “We,” “Us,” “Our”): Refers to https://www.solutionstool.com, its owners, and operators.
- User (“You,” “Your”): Refers to any individual who accesses, navigates, or interacts with our Website.
- Personal Data (or Personally Identifiable Information – PII): Any information that can be used on its own or with other information to identify, contact, or locate a single person. This includes, but is not limited to, your name, email address, physical address, and phone number. As stated, we do not actively collect this type of data.
- Non-Personal Data (or Non-Personally Identifiable Information): Information that cannot be used to personally identify you. This includes aggregated data, browser type, device type, operating system, Internet Service Provider (ISP), and general geographic location (e.g., country or city).
- Data Controller: The entity that determines the purposes and means of processing personal data. In the context of our direct website operations (like server logs), we are the Data Controller. However, for data collected for advertising purposes, our partners like Google may also be considered Data Controllers.
- Data Processor: The entity that processes data on behalf of the Data Controller. For example, our web hosting provider processes data (like your IP address in server logs) on our behalf.
- IP Address (Internet Protocol Address): A unique numerical label assigned to each device connected to a computer network that uses the Internet Protocol for communication. While it can indicate your general location, it is not typically considered PII on its own in many jurisdictions.
- Cookies: Small text files placed on your device’s hard drive by a web server when you visit a website. They are used to store preferences, session information, and other data to enhance your browsing experience and enable certain functionalities.
- Web Beacons (or Pixels, Clear GIFs): Tiny, transparent graphic images embedded in web pages or emails. They are used in combination with cookies to track user actions, such as whether a page has been visited or an email has been opened, primarily for analytics and ad-impression counting.
- Third-Party: Any company, entity, or service that is not owned or directly controlled by SolutionsTool.com. In our case, our primary third-party partner is Google (for AdSense and Analytics).
3. Governing Law and Jurisdiction: Our Legal Foundation
SolutionsTool.com operates under the legal framework of the Kingdom of Cambodia. As such, this Privacy Policy is governed by and construed in accordance with the laws applicable within Cambodia.
The primary piece of legislation governing digital interactions and data in Cambodia is the Law on E-Commerce (2019). While Cambodia is in the process of drafting a more comprehensive Law on Personal Data Protection, the existing framework provides principles that guide our practices. These principles include:
- Transparency and Consent: Ensuring that users are clearly informed about data collection and processing activities.
- Purpose Limitation: Data should only be collected for specified, explicit, and legitimate purposes.
- Data Security: Implementing appropriate technical and organizational measures to protect data against unauthorized access, destruction, or alteration.
By using https://www.solutionstool.com, you agree that any dispute or claim arising out of or in connection with this Privacy Policy will be subject to the exclusive jurisdiction of the courts of the Kingdom of Cambodia. We are committed to upholding both the letter and the spirit of these laws in all our operations.
4. Information Collection: A Detailed Breakdown
This section is the core of our policy. We will separate what we do not collect from the limited data that is processed automatically by our systems and our third-party partners.
4.1. Information We Explicitly DO NOT Collect
To be unequivocally clear, https://www.solutionstool.com does not engage in the active or intentional collection of your Personal Data. We do not have systems in place to request, store, or manage:
- Your full name.
- Your personal or business email address.
- Your physical mailing address or telephone number.
- Your financial information, such as credit card or bank account details.
- Your age, gender, race, or other sensitive demographic information.
- Any usernames, passwords, or account credentials, as we do not offer user registration.
If you choose to contact us via a potential future contact form or email address, you will be voluntarily providing us with your name and email address. In that specific context, we will use that information solely to respond to your inquiry and will not add it to any marketing list or share it with third parties without your explicit consent.
4.2. Information Processed Automatically: Log Files
Like virtually every other website on the internet, our web server automatically collects basic, non-personal information in “log files.” This is a standard and necessary practice for maintaining the security, stability, and performance of the Website.
The information contained in these log files may include:
- Your IP Address: Used to identify the origin of traffic for security purposes (e.g., blocking malicious actors) and for basic analytics (e.g., determining the countries our visitors are from).
- Browser Type and Version: (e.g., Chrome, Firefox, Safari). This helps us ensure our site is compatible with the browsers our audience uses.
- Operating System: (e.g., Windows, macOS, Android). This also aids in compatibility and design optimization.
- Internet Service Provider (ISP): The company that provides you with internet access.
- Date and Time Stamp: The exact time of your visit.
- Referring/Exit Pages: The page you came from before arriving at our site and the page you left from.
- Pages Visited and Clicks: The specific pages you viewed on our site and the links you clicked.
Purpose of Log Files: The information in these log files is used purely for internal administrative and technical purposes. We analyze this data in an aggregated form to diagnose server problems, administer the site, track user movement in the aggregate, and gather broad demographic information. This data is not linked to any information that is personally identifiable.
5. The Role of Third-Party Partners: Google AdSense & Analytics
This is the most critical section for understanding data practices on our site. While we practice data minimalism, our partners operate services that require data to function. Our primary partner is Google.
We use two main Google services:
- Google AdSense: To display advertisements, which generates the revenue needed to keep our site running.
- Google Analytics: To understand how users interact with our site, allowing us to improve our content and user experience.
These services use cookies and other tracking technologies to collect data. You are not providing this data to https://www.solutionstool.com; you are providing it to Google through the technology embedded on our site. Google acts as a Data Controller for this data.
You can review Google’s own comprehensive privacy policy here: Google Privacy & Terms
5.1. A Deep Dive into Cookies and Web Beacons
To truly understand how AdSense works, we must first understand cookies.
What are Cookies? An Analogy
Imagine a large library. The first time you visit, you have to ask the librarian where everything is. On your second visit, the librarian recognizes you and says, “Welcome back! The history section you liked last time is over there.” A cookie is like that librarian’s memory. It’s a small file a website places on your computer to remember you and your preferences, making your return visits smoother and more personalized.
Types of Cookies That May Be Used on Our Site:
- First-Party Cookies: These are set directly by our website (https://www.solutionstool.com). We might use them for basic site functionality, but our use is minimal.
- Third-Party Cookies: These are the most relevant cookies for this policy. They are set by a domain other than ours—in this case, by Google. When you see a Google ad on our site, Google places a cookie on your browser to manage that ad.
- Session Cookies: These are temporary and are deleted from your device as soon as you close your web browser.
- Persistent Cookies: These remain on your device for a set period or until you manually delete them. They are used to remember your preferences over multiple sessions.
How Google AdSense Uses Cookies:
Google’s advertising system is the engine that powers much of the free internet. To make ads relevant and useful (and therefore valuable to advertisers), Google uses cookies to understand your interests.
- The DoubleClick DART Cookie: This is the primary cookie used by Google for ads on AdSense partner sites. When you visit our site and view or click on an ad, Google may place this DART cookie on your browser.
- How it Works: The information collected by the DART cookie allows Google to serve ads to you based on your visit to https://www.solutionstool.com and your visits to other websites on the internet that are part of the Google advertising network. For example, if you have been browsing websites about gardening, Google’s system may infer that you are interested in gardening and show you an ad for gardening tools when you visit our site. This is known as interest-based or personalized advertising.
- What it DOES NOT Collect: The DART cookie does not track personal information like your name, email address, physical address, or phone number. It tracks your browsing habits across a network of sites to build an anonymous interest profile.
5.2. Your Power to Choose: Opting Out of Personalized Advertising
We believe in empowering our users. You have complete control over whether you receive personalized advertising. Here are the primary methods to opt out:
- Google Ads Settings: The most direct way to control your Google ad experience is by visiting the Google Ads Settings page. Here, you can see what Google thinks your interests are and turn off ad personalization entirely.
- Visit: Google Ads Settings
- Digital Advertising Alliance (DAA) Opt-Out Tool: Many third-party ad networks (including Google) participate in the DAA’s self-regulatory program. You can visit their consumer choice page to opt out of interest-based advertising from some or all participating companies.
- Visit: aboutads.info/choices/
- Network Advertising Initiative (NAI) Opt-Out Tool: Similar to the DAA, the NAI provides a centralized tool for opting out of interest-based advertising from its member companies.
Please Note: Opting out does not mean you will no longer see ads. It simply means the ads you see will no longer be personalized based on your browsing history. They will be generic or contextual (based on the content of the page you are on).
5.3. Managing Cookies Directly in Your Browser
Beyond opting out of ad personalization, you have granular control over cookies at the browser level. All major web browsers allow you to view, manage, and delete cookies. You can configure your browser to:
- Accept all cookies.
- Block all cookies (though this may break the functionality of many websites).
- Accept only first-party cookies.
- Prompt you each time a site wants to set a cookie.
- Clear all cookies when you close the browser.
To learn how to manage cookies in your specific browser, please consult its help documentation:
6. How Information is Used: A Summary of Purposes
To recap, the limited non-personal data collected automatically and the data processed by our third-party partners are used for the following legitimate purposes:
- To Operate and Maintain Our Website: Server logs are essential for ensuring the site is secure, functional, and available to you.
- To Improve Our Website: By analyzing aggregated, anonymous data from Google Analytics, we can understand which content is popular, how users navigate our site, and where we can make improvements to the user experience.
- To Provide Free Content: The data used for advertising by Google AdSense generates the revenue that covers our hosting, development, and content creation costs, allowing us to offer our resources to you at no charge.
- To Provide Relevant Advertising: Personalized ads are generally more useful to users and more effective for advertisers, which makes the advertising model that supports our site sustainable.
- To Prevent Fraud and Enhance Security: Analyzing traffic patterns helps us identify and block malicious activities like hacking attempts and Distributed Denial of Service (DDoS) attacks.
- To Fulfill Legal Obligations: We may be required to process or disclose data to comply with applicable laws or a valid legal process, such as a court order from a Cambodian judicial authority.
7. Data Security: Our Protective Measures
We take the security of our Website and your data seriously. While we do not store your Personal Data, we have implemented a range of technical and administrative security measures to protect the integrity of our platform and the information that passes through it.
- HTTPS Encryption (SSL/TLS): Our entire website, https://www.solutionstool.com, uses HTTPS encryption. This means that all data transmitted between your browser and our server is encrypted, creating a secure connection. You can verify this by the padlock icon in your browser’s address bar.
- Secure Hosting Environment: We partner with a reputable web hosting provider that employs robust physical and network security measures to protect its servers.
- Firewalls and Security Software: We utilize security software and firewalls to monitor for and block malicious traffic, intrusion attempts, and other cyber threats.
- Limited Access: Access to the backend of our website and our server logs is strictly limited to authorized personnel who require it for administrative and technical purposes.
- Regular Updates: We strive to keep our website’s software, including its content management system (CMS) and plugins, up to date to patch any known security vulnerabilities.
Disclaimer: Despite our best efforts, it is important to acknowledge that no method of transmission over the Internet or method of electronic storage is 100% secure. While we use commercially acceptable means to protect our site, we cannot guarantee its absolute security.
8. Your Data Protection Rights: A Comprehensive Guide
We want you to be fully aware of your rights concerning your data. While many of these rights apply to Personal Data (which we do not collect), we are explaining them here for your complete education. When it comes to the data held by our partners like Google, you would exercise these rights directly with them.
- The Right to Access: You have the right to request copies of your personal data.
- The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The Right to Erasure (The ‘Right to be Forgotten’): You have the right to request that we erase your personal data, under certain conditions.
- The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
How to Exercise These Rights in Our Context:
Since we do not collect your PII, exercising these rights in relation to https://www.solutionstool.com primarily involves managing the non-personal data associated with your browser. You can do this by:
- Clearing your browser’s cookies and cache.
- Using the opt-out tools for personalized advertising mentioned in Section 5.2.
- Contacting Google directly to exercise your rights over the data they hold as a Data Controller.
9. Children’s Privacy: A Note to Parents and Guardians
Protecting the privacy of children is of paramount importance. Our Website, https://www.solutionstool.com, is not intended for, nor is it designed to attract, individuals under the age of 13 (or the relevant age of digital consent in your jurisdiction).
We do not knowingly collect any Personally Identifiable Information from children under the age of 13. If you are a parent or guardian and you believe that your child has provided us with any form of personal information (for example, by using a contact form), please contact us immediately at the email address provided at the end of this policy. If we become aware that we have inadvertently collected Personal Data from a child without verification of parental consent, we will take immediate steps to remove that information from our records.
10. Links to Other Websites
Our Website may contain links to other external websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. This Privacy Policy applies solely to information processed by or in connection with https://www.solutionstool.com.
11. Changes to This Privacy Policy
The digital landscape is constantly evolving, and so are privacy laws and best practices. We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.
When we make changes, we will update the “Last Updated” date at the top of this policy. We encourage you to review this page periodically to stay informed about how we are protecting your information. Your continued use of the Website after any modifications to the Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified policy.
12. Contact Us: We’re Here to Help
Your privacy is not just a policy; it’s a dialogue. If you have any questions, concerns, or comments about this extensive Privacy Policy, or if you simply want to understand any part of it better, please do not hesitate to contact us. We are committed to transparency and are happy to provide further clarification.
You can reach our privacy team at:
privacy@solutionstool.com
Thank you for taking the time to read our Privacy Policy and for being a valued visitor of SolutionsTool.com.